Step 1: Check the email address you used at checkout.
Step 2: Check your spam or junk folders.
If you have not received our emails, it could be due to the following:
- You misspelled your email address at checkout
- You input an incorrect or different email address at checkout
If you are unable to locate your confirmation email or track your order, please follow our Account Recovery Steps. For any future orders, please use a valid email address and consider creating a new account.